Frequently Asked Questions AboutAider

Here are answers to the most common questions about renting and lending equipment on Aider in Lagos, Nigeria.

General Questions

Aider is Lagos, Nigeria's premier online rental marketplace that seamlessly connects individuals and businesses who need to rent equipment with trusted local vendors who have items to lend. We make accessing everything from cameras and sound systems to tools and event gear easy and affordable.

For vendors, you simply list your available equipment on the Aider app. For renters, you browse thousands of items, request what you need, book it securely, and pick it up from the vendor. Our app handles the entire process, from listing to secure payment.

As a vendor, you can effortlessly expand your customer base and generate significant passive income from your unused assets. As a renter, you save money by avoiding expensive purchases, gaining access to a wider range of high-quality equipment for a fraction of the cost in Lagos, Nigeria.

For Renters

Aider offers a diverse selection of equipment for rent! Our current popular categories include professional cameras, videography gear, microphones, PA systems, speakers, lighting equipment, projectors, event furniture, and much more. You'll find everything you need for content creation, photography, videography, events, and personal projects in Lagos, Nigeria.

Simply download the Aider app, sign up, browse through our categories or use our filter options to find exactly what you need. Once you find an item, send a request to the vendor, confirm dates, and book securely.

For Vendors

To ensure a safe and trustworthy community, all users, both renters and vendors, undergo a simple verification process after signing up. This helps us maintain security and trust for every rental transaction on Aider.

When listing an item, you'll need clear photos, a detailed description (including brand, model, condition, and accessories), and your daily rental price. Providing accurate information helps renters find your item and trust your listing.

Once a rental is successfully completed and the item is returned, your earnings are securely processed and transferred directly to your designated bank account.

Security & Trust

We employ robust security measures to safeguard all transactions on Aider, including secure payment processing, data encryption, and fraud prevention protocols. Your financial and personal information is protected.

We encourage vendors to list accurate details and clear photos of their equipment. Additionally, our community-driven rental score and review system allow renters to rate and review their experience with vendors and their items. This transparency helps maintain high standards across the platform.

After each completed rental transaction, the renter rates the vendor on a 5-star scale and can provide a written review of their experience. This helps build a reputation for trusted vendors and informs future renters.

In the rare event of a dispute, our dedicated support team is available to assist. We encourage open communication between parties and will provide relevant information and guidance to help resolve issues, in accordance with our Terms of Service. Please refer to our Terms of Service for detailed procedures.

Still have questions?

Can't find what you're looking for? Join our community and get help from other users or reach out to our support team.