PRIVACY POLICY

Privacy Policy for Aider Inc.

Last updated: 09/30/2025

1. Introduction

Aider Inc. ("Aider", "we", "us", or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform, including our website (https://aiderapp.com), mobile applications, and related services (the "Aider Service").

By accessing or using the Aider Service, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

We may collect the following types of information:

  • Account Information: name, email address, phone number, login credentials.
  • Profile Data: optional information such as profile photo or preferences.
  • Transaction Data: bookings, payments, receipts.
  • Payment Data: processed securely by our partner Paystack.
  • Usage Data: IP address, device type, browser, app activity logs (via Firebase).
  • Communications: support requests, email interactions, marketing opt-ins.
  • User Content: descriptions, reviews, photos, or other content you provide.

We do not collect location data or government-issued identity verification at this time.

3. How We Use Information

We use the information we collect to:

  • Provide, operate, and improve the Aider Service
  • Facilitate transactions between users
  • Process payments securely through Paystack
  • Send confirmations, updates, and customer support messages
  • Send marketing emails (where users have opted in)
  • Monitor performance and usage through Firebase Analytics
  • Prevent fraud, abuse, or violations of our Terms
  • Comply with legal obligations

4. Third-Party Services

We rely on trusted third-party providers to deliver certain features:

  • Firebase (Google LLC): Analytics, performance monitoring, crash reporting. Learn more
  • Paystack (a Stripe, Inc. company): Secure payment processing. Learn more

These providers may process data on our behalf and are contractually obligated to protect your information.

5. Advertising & Cookies

We do not display third-party advertisements. However, we use Firebase Analytics and other cookies/technologies for:

  • Understanding and improving user experience
  • Tracking website performance
  • Sending relevant product updates and promotions

Google disclosure requirement: Third parties such as Google may collect information via cookies or similar technologies when you use our Service. See: How Google uses data from partner sites.

You can manage or disable cookies in your browser settings.

6. Sharing & Disclosure

We may share your data:

  • With service providers (Firebase, Paystack) as necessary to provide the Service
  • With law enforcement or regulators if required by law
  • During corporate restructuring (e.g., mergers or acquisitions)
  • With your consent or at your request

We do not sell personal data.

7. Data Security

We take appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain personal data as long as necessary to provide the Aider Service, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

You may:

  • Access, update, or correct your personal data
  • Request deletion of your account and data by emailing help@aiderapp.com
  • Opt out of marketing emails by clicking "unsubscribe" in any communication

10. Children

The Aider Service is not intended for children under 16. We do not knowingly collect personal information from minors.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or prominent notice on our website. Continued use of the Service after updates constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Email: help@aiderapp.com